Shipping & Returns

Shipping

• I ship within the United States only.

• Each original artwork is carefully packaged by hand, with protection suited to its size and medium.

• Shipping costs are calculated at checkout. For large pieces that need special handling, I'll contact you directly.

• Once your piece ships, you'll receive a tracking number by email.

Returns

Because each original painting is one of a kind, I don't accept returns or exchanges on original artwork. All sales are final.

Quality issues or damage

If your artwork arrives damaged or has a quality issue, please email me at cris@crisvilla.com within 7 days of delivery, with photos of the artwork and the packaging. I'll work with you on a solution, which may be a repair or a refund.

Commissions

Commissioned pieces follow the terms we agree on in writing. Like original work, they are final sale once delivered, except for damage or quality issues as described above.

Questions?

Email me anytime at cris@crisvilla.com.